Classroom & Virtual Workshops
Our workshops contain content that has evolved as a result of 30 years experience in the corporate communication training space. Designed inhouse and regularly updated to keep up with the latest business communication trends, these workshops are interactive and enable learners to immediately implement the new skills learnt in the training sessions.
Effective business writing isn’t a skill that most people find easy! This Business English programme aims to make writing a manageable task by following a logical process in terms of what you write and how you write it.
In business, whether you are crafting a memo style informal report or drafting a lengthy formal report, how and what you write defines who you are. This one-day programme in business report writing takes you on a step-by-step journey, covering every aspect of report writing.
Communication, Conflict Management & Assertiveness
This programme aims to make learners more aware of verbal communication (what we say and how we say it) and our non-verbal communication, or body language.
This Personal Mastery workshop will assist learners to gain control over vital aspects of their lives in order to achieve, regain or maintain, a balanced approach to being effective personally, and at work.
Customer Care / Service Excellence
Our Customer Care or Service Excellence workshop enables all frontline staff to 'care' for their clients and customers using tried and tested techniques to demonstrate excellence.
First Impressions for Receptionists / Frontline Staff
This First Impressions workshop has been designed with the goal of enabling front line staff to be upskilled and confident, and to become a real asset to their company, and of course to themselves.