Effective business writing isn’t a skill that most people find easy! This Business English programme aims to make writing a manageable task by following a logical process in terms of what you write and how you write it.

In business, whether you are crafting a memo style informal report or drafting a lengthy formal report, how and what you write defines who you are. 

This Presentation Skills programme takes learners through a step-by-step process for structuring and delivering effective presentations.

The aim of this workshop is to enable Executive Personal Assistants to ‘fine tune’ the necessary skills required for working at this senior level.

This Personal Mastery workshop will assist learners to gain control over vital aspects of their lives in order to achieve, regain or maintain, a balanced approach to being effective personally, and at work.

This introductory level workshop aims to explore human behaviour and to find ways in which staff can be more effective in dealings with others.

This programme aims to make learners more aware of verbal communication (what we say and how we say it) and our non-verbal communication, or body language.

Our Customer Care or Service Excellence workshop enables all frontline staff to 'care' for their clients and customers using tried and tested techniques to demonstrate excellence.

This First Impressions workshop has been designed with the goal of enabling front line staff to be upskilled and confident, and to become a real asset to their company, and of course to themselves.