Public Courses
Virtual Facilitator–led Workshops
Enjoy the convenience of attending a virtual interactive workshop facilitated by one of Living Dynamics’ highly experienced subject matter experts. With many practical exercises and high levels of participation, both workshops outlined below will equip delegates with greater insight into the subject matter, and methods for immediate implementation of skills to improve levels of influence and productivity in the workplace.
Workshop 1
Business English Writing
Date: 14 & 15 May 2024
Duration: 2 days (08:30 to 16:00)
Cost per person: R3200.00 incl. VAT
Facilitation medium: Virtual Classroom on MS Teams
Who Should Attend?
All employees responsible for written business correspondence, both formal and informal. Suitable for English first and second language users.
Specific Outcomes Covered:
A practical workshop to assist delegates to improve the accuracy and persuasiveness of all written business documents. They will learn to correct common grammar and writing style errors. Also useful to “polish & update” writing skills in accordance with current writing trends.
On completion of this workshop, delegates will be able to:
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Use effective email etiquette to increase clarity and readability.
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Plan the structure of various written documents.
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Assess the intention and target reader and adapt the writing style accordingly.
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Produce persuasive emails suitable for internal and external use.
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Write business letters with the correct layout and logical content development.
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Create ‘reader’ friendly, objective and measurable documents.
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Learn to use a simple, modern writing style, with appropriate word choice and tone.
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Understand the English ‘tense system’ and how to correct common errors.
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Use punctuation accurately to ensure clarity for the reader.
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Use the checklist provided to edit documents.
Workshop 2
Communication Skills, Assertiveness & Conflict Management
Date: 28 & 29 May 2024
Duration: 2 days (08:30 to 16:00)
Cost per person: R3200.00 incl. VAT
Facilitation medium: Virtual Classroom on MS Teams
Who Should Attend?
All employees who need to develop valuable workplace skills for engaging in various face-to-face interactions & contexts; becoming more assertive; and discovering how to minimise conflict and awkward situations.
Specific Outcomes Covered:
This interactive virtual workshop assists delegates to communicate successfully face-to-face and non-verbally across barriers created by culture, language or hierarchy.
On completion of this workshop, delegates will be able to:
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Understand the importance of communication in organisations.
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Explore barriers that negatively affect communication.
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Self-analyse their own listening ability and learn how to improve this.
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Investigate how to develop a good self-esteem and to become more assertive.
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Evaluate behavioural styles & discover how to minimise conflict & deal with awkward situations.
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Learn how to use positive body language and to ‘read’ signals sent by others in a work and social context.